This is the cookie statement of GENTS B.V. (Chamber of Commerce number 50187465). This statement concerns the placing and reading of cookies and similar techniques such as tracking pixels, fingerprint devices, web beacons, mechanisms for our app, and Javascripts (hereafter collectively: cookies). Hereafter, GENTS B.V. is referred to as GENTS. It is possible that we adjust the cookie statement if new developments require it. You can always download the latest version to stay informed of changes. Scroll down or choose a topic you want to know more about. Topics Cookie Statement 

Cookies are needed, among other things, to make our shop work properly and to make it more user-friendly for you. Here is how it works: your computer, smartphone, or tablet saves small files when you use our website and/or app. One advantage of this is that we can recognize you and ensure that you do not have to fill in your details repeatedly. Do you not want cookies? You can always adjust your settings or delete cookies yourself. If you disable cookies, certain functions of our site will no longer work and the website and/or app may work less well. Giving or not giving permission For placing and reading certain cookies, we do not need to ask your permission. This applies to cookies that are necessary for communication via the internet, cookies that are only used to provide our services, or analytical cookies that have no or minimal impact on your privacy. For other cookies, we ask your permission before we place and read them. We do this through the cookie banner in our shop. It states that you accept cookies by continuing to click in our shop. Do you not want this? Then you can choose to go to another website or app with similar content. For tagging specific content of our shop, we use Google Tag Manager. This helps us determine which cookies we may place and which content we may keep. Because, as we explained above, for some cookies we must ask your permission and for some cookies we do not. When using Google Tag Manager, we adhere to the guidelines of the Authority for Consumers & Markets.

Functional cookies

These cookies ensure that our shop works properly. Think of logging in, remembering information so you don’t have to fill everything in again, placing items in your shopping basket, and remembering your shopping basket. In our app, these cookies are needed for, for example, sending push messages or offering a chat with our customer service.

Analytical cookies

With these cookies, we measure and analyze how you use our shop and what we can change to improve your experience. Both on the website and in our app. For example, we measure how many customers use our app and which parts are most interesting for our visitors. We also use third-party software for this, such as Google Analytics, which we have set up in a privacy-friendly way. Good to know: the statistics and reports cannot be traced back to individuals.

Advertising cookies

We place advertisements on other websites and in other apps. To make these advertisements fit your interests as well as possible, we collect data from your visit to get an idea of possible interests. We can also use these cookies to keep track of which advertisements you have already seen, so you do not see the same banners repeatedly.

Interest and preference cookies

These allow us to remember your preferences and interests. This is useful because we can provide our website and app with information that is as relevant as possible for you. We try to tailor the website as much as possible to you. Moreover, based on your behavior, we can, for example, show articles in advertisements that we think suit you better, instead of articles you probably have less use for.

Social media cookies

These cookies are needed, among other things, to share the content of our shop via your social media, such as Facebook, Instagram, LinkedIn, and Pinterest. For the cookies placed by social media and third parties and the possible data they collect, we refer you to the statements of these parties on their own websites. Note that these statements can change regularly: GENTS has no influence on this.

• Facebook Inc.
• Twitter Inc.
• Instagram
• Google Inc.
• Google Analytics
• Google Tag Manager
• Google Publisher tools
• Criteo
• EvoWorks

Other cookies

Some pages of our website contain so-called ‘embedded elements’. These are texts, documents, images, or videos stored by another party and shown on our website. We do not always have insight into other cookies. If you come across other cookies that are not yet on our list, please contact Marketing@gents.nl. You can also contact the parties in question to ask which cookies they place, why they do so, the lifespan of these cookies, and how your privacy is handled.

Functional Cookies:

• webshop: Used to keep the wishlist and shopping basket of non-logged-in users available between sessions. domain: gents.nl - duration: Session
• viewed cookie policy: Storing the cookie opt-in/opt-out. domain: gents.nl duration: 6 months

Analytical Cookies:

• _ga: Used to distinguish users. domain: Google Analytics - duration: 2 years
• _gid: Used to distinguish users. domain: Google Analytics - duration: 1 day
• _gat: Used to limit the number of requests. domain: Google Analytics - duration: 1 minute *__gads: Cookie placed on the local domain and used for measurement, reporting, frequency capping, and forecasting. This cookie cannot be read by Google. domain: Google Analytics - duration: 2 years
• gac: Used to remember through which online marketing campaign the site is visited. domain: google.com - duration: 90 days
• gcl_au: Used to measure conversions where Google Ads was part of the customer journey. – domain: gents.nl - duration: 1 hour

Other (tracking) Cookies and social media plugins:

• Facebook Pixel: This pixel and Facebook Cookies collect information about how a user uses the website. This information is used by GENTS and its partners to show the most relevant advertisement on Facebook for a specific user. Facebook uses this data for its own advertising purposes. domain: facebook.com
• _ga: Used to distinguish users. domain: gents.nl - duration: 2 years
• _gid: Used to distinguish users. domain: gents.nl - duration: 1 day
• _gat: Used to limit the number of requests. domain: gents.nl - duration: 1 minute *__gads: Cookie placed on the local domain and used for measurement, reporting, frequency capping, and forecasting. With consent for tracking cookies, this information is also used by Google. domain: google.com - duration: 2 years
• _hjAbsoluteSessionInProgress: Used to measure the first pageview of a user domain: gents.nl - duration: 1 day
• _hjFirstSeen: Set to identify the first session of a new user. It stores a true/false value indicating whether this was the first time Hotjar saw this user. It is used by recording filters to identify new user sessions. domain: gents.nl - duration: 1 day
• _hjIncludedInPageviewSample: This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by the pageview limit of the website. domain: gents.nl - duration: 1 day
• _hjIncludedInSessionSample: This cookie is set to let Hotjar know whether that visitor is included in the data sampling as defined by the daily session limit of the website. domain: gents.nl - duration: 1 day
• _hjSession: Used to distinguish the session of users. domain: gents.nl - duration: 1 day
• _hjSessionUser: Used to distinguish users. domain: gents.nl - duration: 1 day

We do our utmost to keep this information up to date. Should you nevertheless come across a cookie that is not on this list, you can report this to us via info@gents.nl.

By using the above-mentioned Cookies, we can perform analyses and we and third parties can tailor advertisements and other content to your interests. GENTS works with various service providers for this, including providers of analysis systems and different types of advertising networks, as further explained below.

Each provider of an advertising network is responsible for its own part of the processing as a data controller. GENTS and the provider of an advertising network may also be jointly responsible for certain parts of data processing. If this applies, you will be further informed below. When there is joint responsibility, you can exercise your rights with each of the parties.

Google Analytics

By using the above-mentioned analytical cookies, GENTS can measure how the Website is used and how a user found the Website with the help of a web analysis system, such as Google Analytics. The web analysis system stores, among other things, the following data:

• the IP address minus the last block/octet (number after the last dot);
• technical characteristics such as the browser (the computer program used to view internet pages) and the operating system you use;
• from which page you came to the Website ("Referrer URL");
• the pages you visit on the Website;
• which functionalities you use on the Website; and
• when and how long you visit the Website.

Based on this data, visitor behavior is analyzed at an aggregated level to improve the quality and/or effectiveness of the Website for visitors and to better align it with visitors' preferences.

GENTS uses a Google Analytics feature that does not store your full IP address and does not allow Google to process this data for its own purposes. Google does not share anonymous data with third parties. Google may store data on servers outside the European Economic Area ("EEA"), such as in the United States. More information about data protection related to Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=nl) and in Google's Privacy Policy (https://policies.google.com/privacy). Google Analytics is offered by Google Ireland Ltd., legally established at Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics Remarketing

If you have given permission for this, the above data can also be used to show targeted advertisements to "audiences" ("Google Analytics Remarketing"). Audiences are composed based on user behavior, for example: "people interested in luxury sunglasses". An audience consists of a list of cookie IDs or advertising IDs representing a group of users. This does not include directly identifying data such as your name or email address.

Google provides a Google Analytics opt-out add-on which, once downloaded and installed, disables measurement by Google Analytics on all websites a user visits. More information about this can be found via the following link: https://tools.google.com/dlpage/gaoptout?hl=nl. You can also withdraw your consent for Cookies via the link “Cookie information & settings” at the bottom of the GENTS Website.

Google Tag Manager

GENTS uses Google Tag Manager to assign and manage so-called tags to (parts of) the Website. With these tags, we can better analyze your use of our website. This data is then used mainly for other Google services such as Google Analytics and Google Marketing Platform. Google Tag Manager itself does not collect personal data.

Google Tag Manager is offered by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. More information about data protection can be found in the Google Tag Manager Help: https://support.google.com/tagmanager/?hl=nl#topic=3441530 and in Google's Privacy Policy (https://policies.google.com/privacy).

Google Marketing Platform

GENTS uses the Google Marketing Platform to optimize its marketing activities and advertise on Google's search engine platform and advertising network. The Google (Doubleclick) cookies and the Google Floodlight tag are used to make advertisements more relevant, track conversions, and assess the effectiveness of campaigns. For this purpose, data is collected via these Cookies about how you use our Website, such as which products you have viewed or added to your shopping cart. Google also uses a Cookie to track which advertisements have been shown to you and can thus prevent them from being displayed more than once.

The Google Marketing Platform is offered by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. More information about data protection in the context of advertising via Google can be found here: https://www.google.com/policies/technologies/ads/ and in Google's Privacy Policy (https://policies.google.com/privacy). Google may store data on servers outside the EEA. You can opt out of the use of Cookies by the Google Marketing Platform at: https://www.google.com/settings/ads/onweb#display_optout or by withdrawing your consent for the use of Cookies by Google via the link “Cookie information & settings” at the bottom of the GENTS Website.

Google Ads – Conversion Tracking and Remarketing

With the help of Google Ads Conversion Tracking, conversions from Google Ads advertisements are tracked. This ensures that involved parties receive adequate compensation after a Google Ads advertisement has been clicked, leading a user to the Website. By using Google Ads Remarketing, visitors to our Website who have previously shown interest in our products can also receive targeted advertisements on the Google search platform and the Google advertising network. These Cookies collect data about how our Website is used, for example, which products are viewed or added to a shopping cart. These Cookies also help assess the effectiveness of an advertising campaign.

Google Ads is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Read more about Google Ads Conversion Tracking via the following link: https://support.google.com/google-ads/answer/1722022?hl=nl and about Google Ads Remarketing via the following link: https://support.google.com/google-ads/answer/1752338?hl=nl. More information about data protection in the context of advertising via Google can be found here: https://www.google.com/policies/technologies/ads/ and in Google's Privacy Policy (https://policies.google.com/privacy). Google may store data on servers outside the EEA. You can opt out of the use of Google Cookies for personalized ads via the following link: http://www.google.com/settings/ads or by withdrawing your consent for the use of Cookies by Google via the link “Cookie information & settings” at the bottom of the GENTS Website.

Facebook Ads

We use Facebook Ads to show advertisements to social media users on Facebook and Instagram. Within the framework of Facebook Collaborative Ads, we can also collaborate with various brands to display product ads on Facebook. Using Facebook's pixel and Cookies, information is collected about how our Website is used, for example which products are viewed or added to a shopping cart. This information can be used by us or the brands we collaborate with to show targeted ads on Facebook to visitors of our Website who have previously shown interest in our products, tailored to personal interests. This pixel also tracks user behavior after seeing or clicking on a Facebook ad. In this way, Facebook evaluates the effectiveness of ads. Facebook can also use additional data collected by Facebook itself for GENTS so that we can show ads more targeted and relevant to a specific group of Facebook users (so-called Custom Audiences). We do not receive this information from Facebook. Facebook shares anonymous reporting statistics of the ads with us so that we can see how effective an ad campaign is.

GENTS, Facebook and the brands that GENTS collaborates with to display ads are jointly responsible for showing Facebook ads and the related reporting statistics. Read more here about the joint processing responsibility with Facebook: https://www.facebook.com/legal/controller_addendum Also read more about the use of joint advertising with brands via the following link: https://nl-nl.facebook.com/business/m/collaborative-ads and about how our partners handle personal data in their privacy statements: https://www.esteelauder.nl/nl/nl/privacy, https://privacy.loreal.com/NL/ and https://www.pvh.com/privacy-policy.

Facebook Ads is offered by Meta Platforms Ireland Limited, legally established at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. Facebook is responsible for its own part of the processing as data controller, including transfer to third countries. Facebook may store data on Facebook servers outside the EEA and use data for its own purposes, in accordance with Facebook's Data Policy. Read more about how Facebook handles your data in Facebook's Data Policy: https://nl-nl.facebook.com/privacy/explanation and Facebook's Cookie Policy: https://www.facebook.com/policies/cookies/. More information about how Facebook processes your data when you use Instagram can be found here: https://nl-nl.facebook.com/help/instagram/519522125107875.

You can opt out of personalized ads from Facebook via the following link: https://www.facebook.com/adpreferences/ad_settings or by withdrawing your consent for the use of Cookies by Facebook via the link “Cookie information & settings” at the bottom of the GENTS Website.

Facebook Page Statistics

Via the links at the bottom of our Website, it is also possible to visit our pages on Facebook (https://www.facebook.com/theojansenschoenen/) and Instagram (https://www.instagram.com/theojansenschoenen/) to visit (hereinafter: “Facebook Business Pages”). We maintain the Facebook Business Pages to communicate with Facebook and Instagram users and to inform them about our services. Facebook records usage behavior via Cookies with every interaction on the Facebook Business Pages or other Facebook or Instagram websites. GENTS, as the administrator of the Facebook Business Pages, can view anonymous statistics about the interests and demographic characteristics (for example, age, gender, and region) of visitors to these pages.

GENTS, together with Facebook, is jointly responsible for processing the personal data of visitors to the Facebook Business Pages. Read more about this joint responsibility via the following link: https://www.facebook.com/legal/terms/page_controller_addendum

More information about how Facebook handles personal data can be found in Facebook's Data Policy: https://nl-nl.facebook.com/privacy/explanation and Facebook's Cookie Policy:https://www.facebook.com/policies/cookies/. More information about how Facebook processes data when you use Instagram can be found here: https://nl-nl.facebook.com/help/instagram/519522125107875.

Hotjar

With Hotjar, GENTS makes visitor behavior transparent. During your visit, for example, it is measured how long you stay on certain pages, which links you click, and what visitors do not use. This allows GENTS to build the best possible experience.

Hotjar uses cookies and other technologies to make this data insightful. The cookies collect, among other things, the IP address, device type, screen size, browser information, geographic location, and language. Hotjar processes this data to visually map the website visit.

For more information you can visit: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information

Do you not want to allow (certain) cookies or do you want to remove them? Below we explain how to manage this in each browser. The instructions we provide may change with an update or new version of your browser. Therefore, always check the settings or ‘Help’ text in your browser.

On desktop

In Internet Explorer

Go to Tools > Internet Options > General. Click on ‘Delete’ under Browsing Data, check ‘Cookies and website data’ and click ‘Delete’. You can also choose here to ‘Keep data from favorite websites’.

In Firefox

Go to Preferences > Privacy. Click on ‘Remove individual cookies’ > ‘Remove all’ (or select which cookies you want to delete). You can also choose here whether to allow only functional cookies or block all cookies. This can be done via so-called blocklists.

In Chrome

Go in the menu to Clear browsing data, select a period and check ‘Cookies and other site data’. Click on ‘Clear browsing data’.

In Safari

Go to Preferences > Privacy. Choose what you want to do with the cookies or click on ‘Remove all website data’. Do you use another browser? Then go to the settings of your browser to adjust your cookie settings.

On your mobile devices

In the standard browser of your Android phone/tablet

Open your browser and tap the three dots at the top right of your screen. Go to Settings > Privacy. Here you can turn ‘Accept cookies’ on and off. In the standard browser (Safari) of your iPhone/iPad Go on your iPhone to Settings > Safari. Here you can delete your cookies and block cookies in the future. ‘Block cookies’ can always be turned on and off. Do you use another browser on your phone or tablet/iPad? Then go to the settings of your browser to adjust your cookie settings. In our app you cannot adjust cookie settings. If you want to delete all cookies from your phone or tablet at once, you can do this via the settings of your phone or tablet. You can ‘clear the cache’ or delete our app.